Privacy Policy

The data fiduciary responsible for RavDorm is Vansh Pujari, Founder, at FF-8,sukhdham signature narayan vidhyalay vadodara 390019. Privacy and data-rights requests may be sent to vanshpujari99@gmail.com.

• Account and identity: name, email, phone, avatar, account role, login provider, status and verification information.
• Student or professional profile: education, institution, course, graduation information, employer, work location and profile biography.
• Roommate preferences: city, budget, preferred roommate gender, age range, occupation, languages, food, smoking, drinking, pets, sleep and cleanliness preferences.
• Property information: address, map coordinates, rent, deposit, amenities, rules, photos, availability and documents supplied by an owner.
• Activity and communication: searches, filters, saved items, enquiries, connection requests, messages, attachments, notifications, reviews, reports and appeals.
• Technical and security data: IP address, device/browser information, timestamps, authentication events, cookies and logs needed to operate and protect RavDorm.
• Support and moderation: correspondence, report reasons, evidence, action taken and audit records.

Do not place Aadhaar numbers, financial details, health information, intimate content or other unnecessary sensitive information in public profiles, listings or chats. Where owner verification later accepts identity documents, a separate collection notice must explain the exact fields, purpose and retention period before upload.

We receive data directly from you, from another user who communicates or reports an interaction, automatically from your device, and from authentication or infrastructure providers used to deliver the service. If Google sign-in is enabled, we receive only the profile and account information authorised through that sign-in flow.

• create and secure accounts and route users to the correct student, owner or administrator experience;
• publish selected profile, roommate and listing information;
• provide discovery, search, enquiries, connections, messaging, reviews and notifications;
• review listings and verification signals;
• prevent fraud, abuse, unauthorised access and manipulation;
• investigate reports, enforce policies, preserve evidence and respond to lawful requests;
• provide support, measure service reliability and fix errors; and
• send marketing only where the required separate permission exists.

We will not use personal data for a new incompatible purpose without giving an appropriate notice and obtaining consent where required.

Information intentionally published in a profile, roommate requirement, listing or review may be visible to other eligible users or the public, depending on the page and visibility controls. Phone numbers, email addresses, private messages, report evidence, account-security data and unpublished verification material are not intended to be public.

Public information can be copied by others or indexed by search services. Use profile controls carefully and avoid publishing information you do not want strangers to see.

We may share only the information reasonably required with:

• another user when you publish content, send an enquiry, accept a connection or message them;
• cloud database, hosting, authentication, email, storage, monitoring and security providers acting for RavDorm under appropriate terms;
• professional advisers and insurers where necessary to protect legal interests;
• a successor in a properly governed merger, financing or transfer; and
• courts, regulators, police or other authorities where disclosure is lawfully required or necessary to prevent serious harm.

We do not sell or rent personal data to data brokers. We do not permit service providers to use it for their own advertising.

RavDorm uses third-party infrastructure, currently including Supabase for database, authentication and storage and, where enabled, providers for hosting, OAuth and transactional email. Their systems may process data outside your state or outside India. Before public launch, RavDorm will document the selected regions, contractual safeguards and current subprocessor list here.

We will follow any Indian government restriction that applies to transferring particular personal data outside India.

We keep data only as long as reasonably needed for the purpose described, the account relationship, security, disputes and applicable legal duties. Before launch, RavDorm must approve a written retention schedule covering active profiles, inactive accounts, listings, chats, attachments, analytics, verification records, reports, audit trails and backups.

A deletion request will remove or de-identify eligible information from active systems. Limited information may remain where required for fraud prevention, legal claims, statutory preservation, regulatory requests or backup rotation. We will restrict retained information and explain material exceptions in our response.

• ask what personal data RavDorm processes about you and request a usable copy;
• correct inaccurate or incomplete account information;
• withdraw optional consent as easily as it was given;
• request deletion of eligible personal data and closure of your account;
• opt out of optional marketing without losing core service messages;
• nominate another person where that right becomes applicable under Indian data-protection law; and
• raise a grievance and use available statutory escalation channels.

Send a request to vanshpujari99@gmail.com. We may ask for proportionate verification to protect the account. We will not ask for a password or unnecessary identity document.

RavDorm uses essential authentication and security cookies. Before enabling non-essential analytics, advertising or cross-site tracking, we will provide clear information and any consent control required by applicable law. Rejecting optional tracking will not block essential account functions.

We use access controls, row-level database security, encryption in transit, restricted administrator functions, monitoring, backups and vendor safeguards appropriate to the service. No system is perfectly secure. Report suspected compromise immediately through the grievance channel.

We maintain an incident process for containment, investigation, evidence preservation and notifications required by CERT-In, affected users, the Data Protection Board or other authorities as applicable.

RavDorm's initial release is for adults aged 18 or older. We do not knowingly process a child's account data or use behavioural monitoring or targeted advertising directed at children. If you believe a child has created an account, contact vanshpujari99@gmail.com so we can investigate and delete or restrict the data as appropriate.

Contact the named Grievance Officer through our Grievance and Takedown Policy. We will publish material updates with a new version and effective date, and seek fresh consent where law requires it.